Do you know how your employees feel about your technology?
A customer touchpoint is defined as any way that you “touch” a customer or potential customer during the entire relationship lifecycle with your business. While this may seem like just another term for internal customer service processes, it is actually much more.
The cloud is not only helping businesses get work done, but also creating work opportunities.
How can you help ensure your employees stay put when the economic tide rises and jobs become easier to find? Here are three tips.
When developing your questions for a potential cloud services provider, focus on the following three areas of consideration.
Wondering how CRM software could help your business? Here are a few scenarios that demonstrate its value.
Here are three tips that I’ve employed in the last several years for hiring successfully.