As a small business owner, you’re no stranger to long to-do lists. This is especially true if you’ve begun hiring, which generates a lot of employee paperwork. Read more
For a simple (and counterintuitive) hack that will save you time and avoid shipping errors, all you need to do is emulate the fulfillment professionals.
Our latest infographic, “Happy Customers: A Win for Small Businesses!” examines the ways that customer service is coming to the forefront of the small business experience.
By the year 2020, customer service will overtake price and product as the key differentiator between brands. Read more